Service personalization for user support

Mobile users need access to information sources. However, for a number of reasons, the traditional representation of query results is not useful in mobile environments. There is also a pressing question of using network services to provide mobile users with required information. The potential to dynamically bind services at run time is one of the big advantages of service oriented computing. However, dynamic service binding requires rather sophisticated service requests. These requests need to be precise enough to allow for automatic invocation of the service without user intervention, while at the same time flexible enough to allow finding all possible candidate services and could be rather clearly represented on a mobile device. Obviously, it is not trivial to formulate such requests. In this paper, we examine how the user could be supported in this complex task.